My
$300 affiliate marketing mistake
First, let me tell you the story of my $300 affiliate marketing mistake.
It
was 2008, I discovered affiliate marketing and learned how others were making
money with it.
So I
signed up for an affiliate network and I picked a product I felt would be okay
for my audience and got an affiliate link. (I didn’t really know if it would be
okay—unfortunately, that wouldn’t become clear until later.) I set up a Google
AdWords account to start advertising it and created my first ad. In the ad, I
drove people to click on the affiliate link for the product I was advertising.
A
couple of hours after publishing the ad, I saw that it already had a few hundred
impressions—i.e., views by a visitor. Not bad! After a few more hours, it was over
a thousand impressions. But how many clicks had the ad gotten? None of them. I
waited and waited until I finally got my first click, but that person didn’t
end up buying the product.
I
had spent $300 on a couple dozen clicks, and those clicks had amounted to zero
sales.
I
began thinking about those clicks, and the people on the other end of them. Who
were they? What compelled them to click?
At that time, I was a terrible marketer and copywriter—but that wasn’t the biggest
issue. What I realized after a short while was that there was really no way for
me to know the answer to those questions about who was clicking on my ad or
why. I had created an ad based on a product I didn’t understand inside and out.
I hadn’t spent the time getting to know the product and understanding how it
could serve my audience. And by failing to do that, I was failing myself and my
audience (small, at the time) who counted on me. I had left them behind while I
panned for gold in the wrong place.
A
Wake-Up Call for Doing Affiliate Marketing the Right Way
My
$300 mistake was a wake-up call. I decided right then and there I wasn’t going
to do that ever again. I learned how integral relationship building is to
effective affiliate marketing. My learning process would continue from there,
of course, but the building blocks were set.
Affiliate
marketing isn’t a quick, impersonal thing. It’s the exact opposite. You need to
start from an authentic place. Affiliate marketing is about fostering genuine
long-term relationships with people you trust, products you love, and companies
that align with you and your philosophies. And unless you truly know the
product, have used it successfully for yourself and can prove that to your
audience, you can’t expect others to just take your word for it.
Any
healthy relationship takes time to build and a great deal of trust. And that’s
what we need to focus on in our affiliate marketing relationships. Too often, I
see people wasting time and energy promoting products under the guise of
affiliate marketing while ignoring the relationship aspect of things. But
affiliate marketing should be a natural extension of your authentic efforts to
build and serve an audience—not a tack-on just to make a little extra money.
The
Four Biggest Affiliate Marketing Mistakes
On
the spectrum of affiliate marketing mistakes, my $300 mistake wasn’t too
serious. You can chalk that one up to a beginner’s lack of good judgment or
experience.
But
there’s a bigger picture here we need to talk about too. Like everything,
affiliate marketing has its positive and negative sides. And in fact, for a
long time—and especially when I first started out in online business back in
2008—affiliate marketing has had a negative connotation. I’ve made it part of
my mission to show that affiliate marketing can be done in a legit way, one
where everybody can be a winner. But at the same time, because affiliate
marketing is technically easy to do, it’s easy to fall into an aggressive,
income-first approach rather than one centered around serving your audience.
I
want you to be aware of how affiliate marketing can be abused, or how your
efforts can be derailed. My intent isn’t to worry or scare you from going down
the affiliate marketing route, because it can be a fantastic opportunity if
done the right way—but I do want to arm you with knowledge about the traps to
look out for as you build your affiliate marketing business.
I
feel it’s my responsibility to show you how to do affiliate marketing right—and
that includes knowing how not to do it.
Whether
you’ve just started learning about affiliate marketing, or you’re already
promoting other people’s products via affiliate links and want to make sure
you’re going about it the right way, I’m going to share with you four rules to
keep in mind in avoiding the dark side of affiliate marketing.
These
are the four biggest traps to look out for, so that you have an even greater
chance to succeed with this powerful tool that can help you better serve your
audience, generate an income and build relationships with the owners of the
products you’re promoting.
The
four biggest affiliate marketing mistakes:
1. Promoting
a product that doesn’t make sense for your audience.
2. Not
keeping an eye on the quality of your audience’s experience.
3. Not
being honest about a product or promotion.
4. Earning
all of your income from affiliate marketing.
Okay.
Let’s talk about these four dangers you need to look out for on your affiliate
marketing journey.
1. PROMOTING
A PRODUCT THAT DOESN’T MAKE SENSE FOR YOUR AUDIENCE.
Perhaps
the biggest affiliate marketing mistake people make is not promoting a product
that actually makes sense for their audience. This often happens when someone
takes an income-first approach rather than a serving-first one. You should look
for solutions that can help your audience—whether there’s an affiliate
opportunity there or not. If there happens to be one, great. That’s a bonus. If
there isn’t, but you know the product could still be helpful to your audience,
it’s your responsibility to share it with them.
As
your brand grows and you start to build an audience, you’re going to get
noticed. The affiliate marketing opportunities will start to trickle in, as
companies see the traffic you’re getting and the trust people are putting in
your brand.
These
companies will also know you’re a human being who can potentially be swayed by
a commission.
Sometimes,
they’ll offer you payments for simply sending them leads because it’s
basically easy advertising for them. They know how much money they need to
spend, and how many leads they need to collect, to convert a certain percentage
of them to customers. Either way, as you grow, you’re going to notice an
increased number of those kinds of inquiries—many from companies you’ve never
even heard of before.
At
the start of my online business journey, every couple of months I’d get an offer
from a different company saying, “Hey, we have this new product. We think your
audience would really like it. Promote it to your audience and we’ll give you
$75 for every person you send our way.”
I
implore you, please: do not be persuaded by the dollar value of the commissions
you’ll be offered.
Sometimes
when a new company reaches out to me with an affiliate offer, I’ll look at the
product and realize it’s obviously not a fit for my audience. In those cases,
it’s easy to say, “No, thanks.” But when you’re just starting out, the promise
of a commission can make it hard to see things clearly. You might think, “Wow,
this opportunity is in front of me right now. Maybe I should say yes. What
damage could it do?”
The
damage it could do is potentially huge: the destruction of the trust you’ve
worked hard to build with your audience.
That’s
why my recommendation is to stay on the safe side by always offering and
recommending products you’ve used before and understood, so you know exactly
the kind of experience people will have with them. You should also get to know
the company itself, and ideally have a personal relationship with someone in a
leadership role there. That way, you can be certain that the company behind the
product you’re promoting is one that will take care of your people.
Again,
be careful. Often companies will reach out to you based on a simple
algorithm—if you’ve reached a certain threshold of social media followers, for
instance, they’ll send you a message asking if they can pay to get in front of
your audience. You may have even heard of these products, and know they have a
good reputation. Sometimes those products may actually be a great fit. Still,
don’t immediately say yes to the opportunity. You need to be aware of this because the vultures start to come out at a certain point once you start to
gain some notoriety in a space.
In
the early days, I’d get affiliate inquiries from companies every couple of months.
Now, almost every day, I get emails from companies I’ve never heard of that
want to get in front of my audience. The nature of these offers also ranges
more broadly now, probably because my audience is much larger.
For
instance, I sometimes get offers from financial planning companies to get in
front of my audience for tens of thousands of dollars. But it’s not in my best
interest to say yes because even though those services might help my audience,
financial planning isn’t what my brand is about. Bombarding my audience and
saturating my brand with stuff that doesn’t fit would dilute the brand and
confuse people’s perception of what I stand for. I don’t need to give my
audience financial planning assistance to help them the best way I possibly
can. There are plenty of great brands out there that focus on financial
planning, but it’s not my realm.
So,
realize you have a choice, and that it’s okay to say no. Opportunities will
come your way, but your priority should be to protect your brand and your
reputation. Choose wisely.
2. NOT
KEEPING YOUR EYE ON THE QUALITY OF YOUR AUDIENCE’S EXPERIENCE.
This
next one is similar to #1, but it has more to do with how things can change
after you start promoting what seems to be a great product that you know is a
good fit for your audience.
Let’s
say you recently started promoting a new product, and it’s working out well.
Everybody’s happy—you, your audience, and the company. But then the company
gets bought out, and new management takes over. This creates a ripple through
the entire company, affecting your audience’s customer support.
Although
this kind of situation may not occur with every company you partner with as an
affiliate, you have to be open to it. Companies grow and evolve, and people
come and go. You can’t assume that if things are going well, they always will.
The
lesson here, especially for affiliate relationships you’d like to maintain for
the long term is to keep close tabs on your audience’s experience with the
product. In addition, you should cultivate relationships with the product
owners, so they know how important your audience’s experience with the product
is to everyone involved. In an ideal world, your audience’s experience with a
product should only improve over time—but if it’s going in the opposite
direction, you’ll have to act to make things right and having a direct line to
the company leadership makes it easier to do that.
3. NOT
BEING HONEST ABOUT A PRODUCT OR PROMOTION.
When
I recommend products, I’m always very honest about what the product can and
can’t do. But I’ve been on the other end of this before—and not in a good way.
I won’t name names or products, but let’s just say I’ve been recommended
products that came with certain promises, promises that didn’t come to
fruition. These were products that, shortly after I started using them, I
realized they weren’t at all what I‘d expected.
When
you’re promoting your affiliate products, you need to make sure you set the
right expectations for your audience. Otherwise, what happens? You lose the
trust of the person to whom you recommended that product.
You
have to be careful, because if you make a mistake that skews your audience’s
expectations, you might lose them for good. You need to be totally honest about
what a product can and can’t do, and make sure you’re not recommending it to
someone who’s not a good fit for it.
What
if you find yourself in a tricky situation where you’ve promoted a product to
your audience, then realized later that it wasn’t what you thought it was?
Thankfully, I have a special “rule” that comes in handy here. I call it the 8
Mile Rule.
[SPOILER
ALERT] If you’ve never seen the movie 8 Mile, Marshall Mathers (aka Eminem),
plays the main character, a rapper named B-Rabbit. In the finale, B-Rabbit
faces off against another rapper in a huge rap battle. B-Rabbit decides to rap
about all the weird things about himself, things his opponent would likely call
him out for in his rap. Why does he do this? By calling himself out first, he
leaves his opponent without any ammunition to use against him.
Do
you see where I’m going with this? When you’re promoting an affiliate product,
take the 8 Mile approach. If something goes wrong, be the first one to say
something. If you make a mistake, own up to it. Perhaps you recommended a
product you realized wasn’t a good fit for your audience. The quicker you can
say, “I’m sorry. That product wasn’t the right fit for you. I hope you’ll give
me the benefit of the doubt and stick around,” the more likely your audience
will be to do that. This rule is handy for a lot of other areas of your
business, too. It’s all about taking ownership and being honest and forthright.
This is not always easy to do, but always the right thing to do.
Being
honest fosters trust, even if the circumstances aren’t totally favorable. And
if you’re being honest and serving your audience in a way that’s valuable to
them, they’ll often jump at the chance to help you back. This is where the law
of reciprocity comes in—when you do something helpful for someone, they often
feel compelled to do something for you in return—and affiliate marketing can be
an amazing way to give your audience a way to pay you back.
So
when you tell people up front, “Hey, you know what? This is a product I’m
promoting as an affiliate, so I get a commission if you go through that link,”
I guarantee some of those people will be excited by the opportunity to click on
that link. There are people out there you’ve served who are looking for ways to
pay you back. So make it easy for them.
4. EARNING
ALL OF YOUR INCOME FROM AFFILIATE MARKETING OR TREATING IT LIKE A
GET-RICH-QUICK SCHEME.
This
leads me to my final point related to the dark side of affiliate marketing.
That is, you don’t want all of your income to come from affiliate marketing.
Back when I started out—and this is still true today in some spaces—a lot
people were doing affiliate marketing by running promotions, not through the brand they’d created or trust they’d earned from an audience, but by using
copywriting, targeting, and advertising techniques to get people to click on
affiliate links.
There
are two main ways you can go wrong with this model. First, as soon as you stop
putting effort into it, the income stops flowing. It’s not passive. Second,
because it doesn’t require you to build a brand, it means it’s not unique to
you. Just about anyone could leapfrog you if they master the copywriting and
targeting required to be successful with it.
As the result, this kind of affiliate marketing can become a very scary game to play.
That’s
why I recommend instead that you take the time to build your own brand and grow
an audience you can serve. Build that audience’s trust in you as the go-to
resource in your area of expertise, not just someone they don’t know who’s only
serving them ads.
This
is at the heart of how I teach online business: to help people become
recognized for their efforts in serving an audience, whether that’s through
creating their own products, blogging, podcasting, building physical products,
or affiliate marketing.
Focus
on building your brand and serving an audience. When you make this your primary
aim, you’ll find you have plenty of options to make money—with affiliate
marketing being just one of those options.
Think
about it this way: With whatever path you choose to generate an income, make
sure you give the people you serve a way to thank you. If you’re not thanked
for the products you’re promoting, you’re doing affiliate marketing wrong.
Serve
First to Succeed with Affiliate Marketing
As
you’ve seen in this post, there is a darker side to affiliate marketing. But if
you know what to look out for, you can avoid falling into the common traps and
mistakes that befall so many aspiring affiliate marketers. As a reminder, here
are the four keys to staying in the “plus” column with your affiliate
marketing:
· Being
careful to promote only products that make sense for your audience
· Keeping
tabs on your audience’s experience with your affiliate products
· Being
honest and forthright about the products you promote
· Not
relying solely on affiliate marketing or using it as an impersonal,
get-rich-quick scheme
Use
these four keys as your guiding light, and you’ll be able to make the most of
this powerful tool that allows you to tap into the incredible array of products,
services, and tools out there that can help your audience succeed.
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